Booking & Cancellation Policy

Cancel at least 24 hours before your tour for a full refund. Need to change your date? Reschedule free up to 6 hours before; changes within 6 hours incur a rebooking fee (subject to availability). All rescheduled bookings are final and non-refundable.

This applies to the 1-Day, 2-Day and 3-Day Hop-On Hop-Off passes, the Hollywood Route ticket, the Celebrity Homes Tour, the Hollywood Night Tour and the Half-Day Tour of LA City & Beach.

Only close to the tour. Rescheduling is free up to 6 hours before your tour; changes within 6 hours incur a rebooking fee (subject to availability). Cancelling less than 24 hours before the tour is not refunded.

For all day tours from Southern California, we require that customers contact us at least 48 hours in advance in order to process a cancellation and refund. However, you are allowed to change the date of your reservation. You can choose an alternate date, as long as you contact us by 6 p.m. on the day before your existing reservation, depending on availability. There is no penalty for this service.

We require the customers to contact us at least 24 hours in advance in order to process a cancellation and refund. We offer you the option to reschedule your trip, as long as you contact us at least 6 hours before the tour (for most tours). Please ask about trip-specific cancellation policies when making your booking. There may be a rebooking fee.

Each City Sightseeing Los Angeles ticket is valid for 12 months from the purchase date. This way, even if plans change, you can rest assured that your ride still waits for you. For cancellations, contact our office staff for assistance or manage your tickets online. We are happy to help process your refund.