Frequently Asked Questions
City Sightseeing - Frequently Asked Questions
City Sightseeing’s HOP-ON HOP-OFF allows you to discover sites and attractions in and around Los Angeles! It’s a city tour that gives you the freedom to get on or off the open-top double-decker buses at dozens of stops around the city. At any stop, you can spend as much time as you want shopping, dining, or checking out attractions. When you are ready to continue the tour, simply check the timetable and hop on the next scheduled bus within your ticket’s validity window.
Our HOP ON HOP OFF tour allows you to discover sites and attractions throughout Los Angeles while listening to our recorded highlights in 9 different languages through our app. It’s a city tour that gives you the freedom to explore the city at your own pace. Once you hop on, you can hop off one of our buses at dozens of stops around the city. At any stop you can spend as much time as you want shopping, dining, or checking out attractions. When you are ready to continue the tour, simply check the timetable and hop on the next scheduled bus within your ticket’s validity window.
After payment, you will be taken to a page to print your ticket. Mobile tickets are also accepted — simply present your ticket on your phone when boarding.
For all-day tours from Southern California, we require that customers contact us at least 24 hours in advance in order to process a cancellation and refund. However, you are allowed to change the date of your reservation. You can choose an alternate date, as long as you contact us at least 6 hours before the tour depending on availability. There is no penalty for this service. Again, we offer you the option to reschedule your trip, as long as you contact us at least 6 hours before the tour. Please ask about trip-specific cancellation policies when making your booking. There may be a rebooking fee. Within the 24-hour window, they would need to pay a rebooking fee.
Yes, you can hop-on at any of our designated stops and get your tickets from the driver. All our drivers have credit card machines so they are equipped to take cash or credit.
We do require a copy of the voucher in order to provide tickets. If you do not have access to a printer, you can contact the company you booked with and ask them to email your voucher to us at info@citysightseeingla.com
Yes! Mobile tickets are accepted. Simply present your booking confirmation on your phone or tablet when boarding — no need to print anything.
There will not be another bus at the same departure time. Our buses run frequently, and you can check with us on the day you travel for scheduled departure and stop times.
Our seating is available on a first-come first-serve, basis. We do increase our departures during peak season to accommodate increased interest, but unfortunately seating cannot be guaranteed for any specific departure or pick up location.
We are unable to provide a hotel pick up for our Hop-On, Hop-Off tours but our routes do pass close to a number of hotels. Please see our route map or call us for more information.
No, the printed copy of your booking is a voucher. You can use your voucher to board and the driver will provide a time-stamped boarding pass in order for you to begin your tour.
You can purchase a HOP-ON, HOP-OFF ticket that is valid for 1 Day ($58 Adult), 2 Days ($73 Adult) or 3 Days ($86 Adult). We also offer child and family discounts. Once you have started using your ticket – you can extend it by an additional 24-hours for $20 Adult, $15 child and $55 family – as long as you purchase the extension on the bus from the driver before the ticket expires.
The tours are fully narrated — pointing out the places of interest and the history of the city. The narration is triggered by GPS and is pre-recorded in 9 languages across all routes.
The multilingual tour narration is available in the following languages: English, Spanish, Portuguese, Chinese (Mandarin), Japanese, Korean, German, French & Italian.
There are 3 interconnecting tour routes stretching from the Beach to Downtown Los Angeles:
RED ROUTE TOUR [2hrs]: includes Hollywood Blvd, Dolby Theatre, Sunset Strip, Rodeo Drive, West Hollywood, LACMA, La Brea Tar Pits, Farmers Market, Melrose Ave. and more!
YELLOW ROUTE TOUR [2hrs]: includes Santa Monica Pier, 3rd St Promenade, Venice Beach, Beverly Hills, Rodeo Drive, Century City and more!
PURPLE ROUTE TOUR [2hrs 15min]: includes Echo Park, Dodger Stadium, Olvera St., Little Tokyo, Grand Central Market, Bradbury Building, Fashion District, LA Live, Crypto.com Arena, Walt Disney Concert Hall and more!
The buses for the Red, Yellow & Purple Routes are open-top Double-Decker buses, allowing you to see the city from a unique perspective. The Blue Connector service is either an enclosed air conditioned or open-top shuttle bus, depending on weather conditions.
We operate 7 days a week. General hours of operation are as follows:
RED ROUTE (Hollywood): First bus departs from Stop #1 Dolby Theatre at 10:00 AM. Last full loop departs at 4:30 PM.
YELLOW ROUTE (Beach/Santa Monica): First bus departs from Stop #57 Santa Monica Pier at 10:00 AM. Last bus departs at 4:20 PM.
PURPLE ROUTE (Downtown LA): First bus departs from Stop #1 Dolby Theatre at 10:45 AM. Last full loop departs at 3:00 PM.
Bus timetables can be downloaded in Printable Version. Please check the schedule in the app or contact us at (323) 463-3333 before you travel, as dates and times are subject to change.
The Yellow Route and the Red Route connect at STOP 7 (Mon-Sat: Beverly Hills/W. 3rd St.(behind the Beverly Hills Court House); Sunday ONLY: Beverly Hills/Rexford Drive (outside Kelly’s Coffee) – between Burton Way and Santa Monica Blvd.). The Red Route, Purple Route, and the Universal Connector Service all connect at STOP 1 (The Chinese Theatre on Hollywood Blvd). The Yellow Route and the Green Route connect on different sides of Ocean Blvd. near the Santa Monica Pier at STOP 57 and STOP 81. The Green Route and the Orange LAX Connector connect at Stop 71 (Fisherman’s Village, Marina Del Rey).
You can purchase tickets online using the buy button on the right-hand side of this webpage, City Sightseeing Los Angeles ticket offices, Los Angeles area hotels or as you board the Hop-On, Hop-Off buses. City Sightseeing Los Angeles ticket offices are located along Hollywood Blvd (in the forecourt of Chinese Theatre, outside Hollywood & Highland and by the Pantages Theatre at Hollywood & Vine) and on the Santa Monica Pier.
At this time we have physical bus stop signs at Yellow Route stops #53-61, #63, Red Route stops #2, #10, #11, #14, #15, Green Route stops #71-74, #77-83, #86-88, Orange Connector Service stops #71, #90, #92-97, #99 and Blue Connector Service stops #22, #25. For stops without physical bus stop signs please refer to our HOP-ON, HOP-OFF brochure or Our Website, where you can find the street addresses for our stop locations around the city.
Yes, children will enjoy the fun of our open-air Double Decker Buses.
Yes, we operate year-round. Please note that we are closed on Oscar Sunday each year, as well as on Thanksgiving and Christmas Day. There may also be occasional individual route closures due to local events. Please follow our social media pages or check our website for the most up-to-date information before you travel.
Have Questions?
If you have queries for City Sightseeing Los Angeles, please contact us via our website, email, or phone number. Our dedicated team will get back to you as soon as possible!
